VRBO Cancellation Policies
The following descriptions outline the conditions associated with each policy.
- Relaxed: If a traveler cancels their booking up to 14 days before the beginning of their stay, they receive a 100% refund and are not charged any booking fees. For bookings cancelled up to 7 days before the stay, the traveler gets a 50% refund and is charged booking fees on that portion.
- Moderate: If a traveler cancels up to 30 days before their stay, they are given a 100% refund and are not charged any booking fees. For the bookings cancelled up to 14 days in advance, the traveler receives a 50% refund and is charged booking fees on that portion.
- Firm: If a traveler cancels up to 60 days before their stay, they are given a 100% refund and are not charged any booking fees. For the bookings cancelled up to 30 days in advance, the traveler receives a 50% refund and is charged booking fees on that portion.
- Strict: If a traveler cancels their booking up to 60 days before their stay, they are given a 100% refund and are not charged any booking fees.
- No Refund: No refunds are given if a traveler cancels their stay at any time.
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